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Kobi Leizerovich, Personalised Customer Experiences with Ai – InnovaBuzz 536

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    Description

    Our guest in this episode is Kobi Leizerovich, the Director of Partnerships APAC, at Namogoo, the world’s first Digital Journey Continuity platform, serving over 1,000 e-commerce brands like Dollar Shave Club, Eddie Bauer, and Asics to boost conversion rates and revenue through ‘Customer Hijacking Prevention’ and ‘Intent-Based Promotion’ tools. Kobi works alongside some of Namogoo’s largest customers and partners across Asia and Pacific markets, and is an experienced sales specialist, with an extensive background in sales processes and customer management on a variety of platforms.

    In our conversation Kobi talked to me about

    • Using machine learning to understand customer purchase intention;
    • Increasing revenue with intent based promotions personalised to each customer;
    • Meeting each customer on their unique journey.

    Listen to the podcast to find out more.